When a parent chooses to reject any part of an IEP, Susan can arrange for a “Supported Team Meeting” and/or Mediation. Susan will attend mediations with parents and make all efforts to negotiate disagreements and prevent BSEA Hearings. If a hearing is necessary, Susan will refer the client to a respected attorney. If the client chooses to have Susan present throughout the BSEA Hearings process, she will, at no charge accompany the client to attorney meetings, Prehearing Conferences and BSEA Hearings.